In short: How to check whether your television, phone, tablet or computer can run a streaming service before you subscribe.
Why compatibility matters
Streaming apps need a recent enough operating system, enough memory and a stable connection. An older device may install an app but struggle to play it smoothly.
How to check
Find your device's model and software version in its settings, then compare it with the minimum requirements on our devices page.
- Note the device name and model.
- Note the operating system version.
- Compare with the supported list.
- If unsure, ask us on WhatsApp before buying.
Wired or wireless
Where possible, a wired connection to your router is steadier than wireless. If you use Wi-Fi, a position close to the router helps.